U.S. based team. 20+ years of healthcare experience.
Every Lead Answered. More Patients Scheduled.
Stop losing new patients when your front desk is busy, closed, or off the clock. Desk Pilot answers 24/7, follows up within minutes, and turns more leads into scheduled appointments.
We become part of your team so you never miss another opportunity.
- 450+ PracticesTrust Desk Pilot
- U.S.-Based TeamHIPAA Compliant
- 45-Day Risk-Free Trial100% Money-Back Guarantee
30%
Increase in Scheduled Appointments
172,000+
Appointments Scheduled
$300 Million+
in Estimated Treatment Production
Four steps from ringing phone to filled chair
We Answer
We answer your incoming calls professionally in your practice name.
We Engage
We qualify, engage and follow up with every lead via calls, texts and emails.
We Schedule
We book appointments directly into your calendar in real time.
You Grow
More scheduled appointments. More starts. More production.
Real Practices. Real Results.
Linaker Orthodontics · Arizona
68 New Patients
in 4 Months — $340,000 in New Production
Dr. Matthew Linaker
Bhatia Orthodontics · Hawaii
$350,000
in New Production — 79 New Starts
Dr. Sujata Bhatia
Vincent Team Orthodontics · Utah
$300,000
in New Production — 57 New Patients
Dr. Scott Vincent
Results shown are based on practice-reported or tracked appointment and production data. Individual results vary.
A front desk that never goes to voicemail
More than an answering service. Desk Pilot works the calls your practice growth actually depends on.
- New patient calls. Qualified, answered and booked while they are still on the line.
- Digital lead follow-up. Web forms, missed calls and unconverted inquiries worked on a defined cadence.
- Scheduling and rescheduling. Bookings, changes and cancellations kept accurate in your system.
- Recall and reactivation. Overdue hygiene and lapsed patients brought back onto the schedule.
- Overflow and after hours. Cover for lunch, staff shortages, evenings and weekends.
The Best Front Desk Solution
Most practices choose between a generic answering service, another front-desk hire, or letting the phone ring. Here is the honest difference.
| Capability |  |
Generic answering service | Additional front-desk hire |
|---|---|---|---|
| Books directly in your software | ✅ | ❌ | ✅ |
| Healthcare-trained agents | ✅ | ❌ | ✅ |
| Proactive lead follow-up | ✅ | ❌ | ❌ |
| Evening and weekend coverage | ✅ | ❌ | ❌ |
| No cost of turnover | ✅ | ✅ | ❌ |
| Live in days, not months | ✅ | ✅ | ❌ |
| Affordability | 💲 | 💲💲💲 | 💲💲💲💲💲 |
Built on Experience. Driven by Results.
After years of working inside the orthodontic and dental industries, Tyler Loveall saw the same costly problem everywhere: practices were investing heavily in marketing, but valuable patient opportunities were disappearing through missed calls, slow response times, and inconsistent follow-up.
Tyler has helped create marketing and patient follow-up systems that generated 10X+ returns and has supported more than 450 orthodontic, dental, medical, and aesthetic practices nationwide. He knows what separates average marketing from measurable growth—and what it takes to turn more calls and leads into scheduled patients, treatment starts, and real production.
Desk Pilot was built to give healthcare practices the experienced team and proven follow-up system they need to stop losing opportunities and start capturing more revenue.
- 20+ Years in Orthodontic and Dental Marketing
- 10X+ ROI Systems That Deliver Results
- 450+ Healthcare Practices Helped Nationwide
- Proven Track Record in Healthcare Growth
- Built by healthcare professionals, for healthcare professionals.
Hear From Real Doctors
Cosmetic Dental Office – New Jersey
Cosmetic Dental Office – Utah
General Dentistry – Canada
What practice owners ask first
Will callers know they are not speaking to my front desk?
We answer in your practice name with the greeting you approve. Our receptionists are briefed on your services, providers, insurance participation and scheduling rules, so the call sounds like an extension of your team.
Do you work inside our practice management software?
Yes. We book, reschedule and cancel in the system you already use, working from your real availability and your scheduling rules. Your team keeps one source of truth.
How quickly can we start?
Onboarding is measured in days, not months. After the free call we build your call flow, brief the team assigned to your practice, and run a short test period before going live.
Is patient information handled safely?
Our receptionists follow HIPAA-conscious call handling procedures, work to your minimum-necessary rules, and use access-controlled systems. We are happy to walk through the specifics on the call.
What happens to calls outside business hours?
They are answered live. Evening, weekend and lunch-hour calls are where most missed new-patient opportunities occur, so they are covered rather than routed to voicemail.
45-Day Risk-Free Trial
We are so confident Desk Pilot will transform your practice that we offer a 45-day risk-free trial. If you don’t see more scheduled appointments and a positive impact on your practice, we’ll refund 100% of your investment.
Risk-Free Trial